A single source of truth
for every obligation
Track important regulatory and operational events in a structured, auditable manner — and monitor how you are meeting each obligation from one place.
Every event, logged and ready to evidence
Pre-built registers for the obligations insurers, MGAs and brokers must manage — with detailed reporting and file exports on every register.
Errors and incidents
Record errors and incidents from across the organisation. Track root causes so you can improve the processes that allowed them to happen.
Customer data access requests
Track customer data access requests. Includes a customer submission form, request analysis, and generation of a response from multiple data sources.
Breach tracking and response
Track data breaches and manage the response — from first report through containment, notification, and close-out.
Gifts received or given
Record gifts received or given so you can evidence transparency and stay inside your own policies and regulatory expectations.
Potential conflicts on record
Record any potential conflicts of interest between your staff and other organisations that could compromise decision making.
Customer complaints
Receive customer complaints through a public submission form. Track response times and record the actions taken.
Every entry in one structured register.
Receive or generate registry entries from staff, public forms, or internal processes. Each event is logged in a consistent format so nothing sits in a spreadsheet or an inbox.
See quality, trends and root causes.
Every register includes detailed reporting and file exports — so you can evidence response quality, spot patterns, and brief the board without assembling the pack by hand.
Registers that stay
audit-ready.
Capture events, work them through to a response, and evidence how you met each obligation.
From Capture to Governance
A consistent four-step loop across every register — so entries are triaged, processed, and reported the same way every time.
Capture
Receive or generate registry entries from staff, public forms, or internal processes. Every event is logged with a full audit trail from the moment it is created.
Analyse
Triage the request to categorise it, assign owners, and generate the tasks needed to work it through to completion.
Process
Process the request to generate a response and identify root causes — so the same issue is less likely to recur.
Governance
Generate reporting on the quality of the response, identify trends across the register, and export the evidence your board and regulators expect.